‍Zapp does not process or complete transactions on WhatsApp.
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Zapp is a technology platform that helps users initiate a money transfer request by collecting the necessary information and connecting them with licensed remittance partners. WhatsApp is used strictly as a communication channel to support users. The connection with licensed remittance partners are completed outside of WhatsApp, on Zapp’s secure web platform.
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Zapp is not a financial institution and does not handle or transfer funds. All transactions are executed by money transmitters who are licensed to process cross-border remittances in the jurisdictions where Zapp operates.

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